# Checklist Implementasi Sistem Call Center Polri

## ✅ Core Backend (100% Selesai)

### Database & Models
- [x] 18 Migrations untuk semua tabel
- [x] 18 Models dengan relationships lengkap
- [x] Struktur hierarkis Polda → Polres → Polsek
- [x] Foreign keys dan constraints

### Services
- [x] LocationTrackingService
- [x] ComplaintClassificationService
- [x] DispatchService
- [x] NotificationService
- [x] CctvService
- [x] RecordingService

### Controllers
- [x] DashboardController
- [x] ComplaintController
- [x] DispatchController
- [x] CctvController
- [x] PanicButtonController
- [x] FieldReportController
- [x] CoordinationController
- [x] KnowledgeCenterController
- [x] AnalyticsController
- [x] OfficerController

### Routes
- [x] Routes untuk semua controller
- [x] API routes untuk integrasi eksternal
- [ ] Authentication routes (perlu Laravel Breeze)

## ⚠️ Frontend Views (20% Selesai)

### Views yang Sudah Ada
- [x] Dashboard (dashboard/index.blade.php)

### Views yang Perlu Dibuat
- [ ] Complaints
  - [ ] complaints/index.blade.php
  - [ ] complaints/show.blade.php
  - [ ] complaints/create.blade.php
  - [ ] complaints/edit.blade.php

- [ ] Dispatches
  - [ ] dispatches/index.blade.php
  - [ ] dispatches/show.blade.php

- [ ] CCTV
  - [ ] cctvs/index.blade.php
  - [ ] cctvs/show.blade.php

- [ ] Panic Buttons
  - [ ] panic-buttons/index.blade.php
  - [ ] panic-buttons/show.blade.php

- [ ] Field Reports
  - [ ] field-reports/index.blade.php
  - [ ] field-reports/show.blade.php

- [ ] Coordinations
  - [ ] coordinations/index.blade.php

- [ ] Knowledge Center
  - [ ] knowledge-center/index.blade.php
  - [ ] knowledge-center/show.blade.php

- [ ] Analytics
  - [ ] analytics/index.blade.php

- [ ] Officers
  - [ ] officers/index.blade.php

- [ ] Authentication
  - [ ] auth/login.blade.php
  - [ ] auth/register.blade.php

## 🔧 Setup & Konfigurasi

### Environment
- [ ] Setup .env untuk MySQL
- [ ] Setup .env untuk WhatsApp Gateway
- [ ] Setup .env untuk SMS Gateway
- [ ] Setup .env untuk Voice Logger
- [ ] Setup .env untuk CCTV streaming

### Database
- [ ] Jalankan migrations
- [ ] Buat seeders untuk data awal
- [ ] Seed data Polda/Polres/Polsek
- [ ] Seed user admin

### Authentication
- [ ] Install Laravel Breeze atau Sanctum
- [ ] Setup login/register
- [ ] Setup middleware untuk role-based access
- [ ] Buat user admin pertama

### Storage
- [ ] Setup storage link
- [ ] Buat folder untuk uploads
- [ ] Konfigurasi storage untuk recordings
- [ ] Konfigurasi storage untuk CCTV snapshots

## 🔌 Integrasi Eksternal

### WhatsApp Gateway
- [ ] Daftar/konfigurasi WhatsApp Business API
- [ ] Setup webhook untuk incoming messages
- [ ] Test pengiriman pesan

### SMS Gateway
- [ ] Daftar/konfigurasi SMS Gateway
- [ ] Test pengiriman SMS

### Voice Logger
- [ ] Setup koneksi ke Panasonic/Sony/IBM
- [ ] Test download recording
- [ ] Setup webhook untuk recording events

### Cell-ID Tracking
- [ ] Kerjasama dengan provider (Telkomsel, Indosat, XL)
- [ ] Setup API untuk Cell-ID tracking
- [ ] Test tracking

### CCTV Streaming
- [ ] Setup media server (Wowza/Kurento)
- [ ] Konfigurasi RTSP to HLS/WebRTC
- [ ] Test live streaming

## 📱 Mobile App API

### API Authentication
- [ ] Setup Laravel Sanctum
- [ ] Buat API routes untuk mobile
- [ ] Test authentication

### API Endpoints
- [ ] POST /api/complaints (create complaint)
- [ ] GET /api/complaints (list complaints)
- [ ] GET /api/dispatches (list dispatches)
- [ ] POST /api/dispatches/{id}/accept
- [ ] POST /api/dispatches/{id}/complete
- [ ] POST /api/officers/{id}/location
- [ ] GET /api/panic-buttons
- [ ] POST /api/panic-buttons/{id}/activate

## 🧪 Testing

### Unit Tests
- [ ] Test LocationTrackingService
- [ ] Test ComplaintClassificationService
- [ ] Test DispatchService
- [ ] Test NotificationService
- [ ] Test CctvService

### Feature Tests
- [ ] Test ComplaintController
- [ ] Test DispatchController
- [ ] Test PanicButtonController

### Integration Tests
- [ ] Test complaint flow (create → classify → dispatch → complete)
- [ ] Test panic button activation flow
- [ ] Test CCTV snapshot flow

## 📊 Analytics & Reporting

### Analytics
- [ ] Setup daily analytics job
- [ ] Test heatmap generation
- [ ] Test response time calculation

### Reporting
- [ ] Buat report templates
- [ ] Setup scheduled reports
- [ ] Test report generation

## 🚀 Deployment

### Production Setup
- [ ] Setup production database
- [ ] Setup production storage
- [ ] Setup production queue workers
- [ ] Setup production scheduler
- [ ] Setup production cache

### Security
- [ ] Setup SSL certificate
- [ ] Setup firewall rules
- [ ] Setup backup strategy
- [ ] Setup monitoring

### Performance
- [ ] Setup caching (Redis)
- [ ] Setup queue workers
- [ ] Optimize database queries
- [ ] Setup CDN untuk assets

## 📝 Dokumentasi

### User Documentation
- [ ] Manual untuk operator
- [ ] Manual untuk petugas
- [ ] Manual untuk admin

### Technical Documentation
- [x] README.md
- [x] SETUP.md
- [x] STATUS.md
- [x] CHECKLIST.md
- [ ] API Documentation
- [ ] Database Schema Documentation

## 🎯 Prioritas

### Prioritas Tinggi (Harus Selesai)
1. ✅ Core Backend (SELESAI)
2. ⚠️ Views untuk UI (20% selesai)
3. ⚠️ Authentication setup
4. ⚠️ Seeders untuk data awal

### Prioritas Sedang
1. Integrasi WhatsApp Gateway
2. Integrasi SMS Gateway
3. Integrasi Voice Logger
4. Mobile App API

### Prioritas Rendah
1. Testing
2. Optimasi
3. Dokumentasi lengkap

